Personal Information Collect, Use, Disclosure
and Consent
Personal Information may include your name,
address, post code, phone number, email and employment information.
We are committed to providing our clients,
customers, members ("you", "your" or "them") with
exceptional service. Providing exceptional service may involve the collection,
use and, at times, the disclosure of your Personal Information. Protecting your
Personal Information is one of our highest priorities. While we have always
respected your privacy and safeguarded all Personal Information, we have
strengthened our commitment to this goal. This is to continue to provide
exceptional service to you and to comply with all laws regarding the
collection, use and disclosure of Personal Information. We will inform you of
why and how we collect, use and disclose Personal Information; obtain your
consent, as required; and handle Personal Information according to applicable
law. Our privacy commitment includes ensuring the accuracy, confidentiality,
and security of your Personal Information and allowing you to request access
to, and correction of, your personal information.
This page informs you of our policies
regarding the collection, use and disclosure of Personal Information when you
use our Service.
We will not use or share your information with
anyone except as described in this Privacy Policy.
We will only collect Personal Information that
is necessary to fulfill the following purposes:
- To verify identity;
- To identify your preferences;
- To open and manage an account;
- To ensure you receive a high standard of
service;
- To meet regulatory requirements;
- Other legal reasons as apply to the goods
and services requested.
We will obtain your consent to collect, use or
disclose Personal Information. In some cases, we can do so without your consent
(see below). You can provide consent orally, in writing, electronically or
through an authorized representative.
You provide implied consent where our purpose
for collecting using or disclosing your Personal Information would be
considered obvious or reasonable in the circumstances. Consent may also be
implied where you have notice and a reasonable opportunity to opt-out of having
your Personal Information used for mail-outs, marketing or fundraising and you
do not opt-out.
We may collect, use or disclose Personal Information without the consent:
- When permitted or required by law;
- In an emergency that threatens an
individual's life, health, or personal security;
- When the Personal Information is available
from a public source;
- When we require legal advice from a lawyer;
- For the purposes of collecting a debt or
protection from fraud;
- Other legally established reasons.
We will not sell your Personal Information to
other parties unless consent has been provided or implied. We retain your
Personal Information for the time necessary to fulfill the identified purposes
or a legal or business purpose. We will make reasonable efforts to ensure that
your Personal Information is accurate and complete. You may request correction
to your Personal Information to ensure its accuracy and completeness. A request
must be in writing and provide sufficient detail to identify your Personal
Information and the correction being sought.
We are committed to ensuring the security of your Personal Information and may use passwords, encryption, firewalls, restricted employee access or other methods, in our discretion. We will use appropriate security measures when destroying your Personal Information such as shredding documents or deleting electronically stored information, in our discretion.
Log Data
We may collect information that your web
browser sends whenever you visit our Service ("Log Data"). This Log
Data may include information such as your computer's Internet Protocol
("IP") address, browser type, browser version, the pages of our
Service that you visit, the time and date of your visit, the time spent on
those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. If you do not instruct your browser to refuse all cookies or to indicate when a cookie is being sent, your consent to our use of your Personal Information may be implied.
Service Providers
We may employ third party companies and
individuals to facilitate our Service, to provide the Service on our behalf, to
perform Service-related services or to assist us in analyzing how our Service
is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Communications
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by contacting us.
Security
The security of your Personal Information is important to us, but remembers that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
International Transfer
Your information, including Personal
Information, may be transferred to — and maintained on — computers located
outside of your province, country or other governmental jurisdiction where the
data protection laws may differ than those from your jurisdiction.
If you are located outside Canada and choose
to provide information to us, please note that we transfer the information,
including Personal Information, to Canada and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Links to Other Sites
Our Service may contain links to other sites
that are not operated by us. If you click on a third party link, you will be
directed to that third party's site. We strongly advise you to review the
Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children's Privacy
Our Service does not address anyone under the
age of 18 ("Minor").
We do not knowingly collect personally identifiable information from Minors. If you are a parent or guardian and you are aware that your Minor has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Minors without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to
time. We will notify you of any changes by posting the new Privacy Policy on
this page.
You are advised to review this Privacy Policy
periodically for any changes. Changes to this Privacy Policy are effective when
they are posted on this page.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
Contact Us
If you have any questions about this Privacy
Policy, please contact us